Marketing for Non-Marketing Managers
Demystify and explore the key marketing disciplines and their application to deliver customer success and business growth.
Upcoming programmes
Format:
Dates:
Duration:
Fees:
Face-to-face
7-9 Jul 2025
3 days
£4,550 + VAT
Upcoming programmes
Format:
Face-to-face
Dates:
7-9 Jul 2025
Duration:
3 days
Fees:
£4,550 + VAT
Overview
Marketing is critical to any organisation and it is important that all aspiring leaders must have a good understanding of the role marketing plays in customer success and business operations.
Marketing is not just advertising; it’s a sophisticated discipline that in many ways drives organisational philosophy. Marketing places the customer at the centre of an organisation’s strategy and drives its decisions and processes.
- Understanding marketing starts with analysis of customers, competitors and the ecosystem.
- Explore the role of Artificial Intelligence in the future of marketing and content creation.
- The programme goes on to cover product, price, positioning, segmentation and targeting.
- Explore developing customer journeys, digital marketing frameworks, search engine optimisation and search engine marketing.
- We examine the different types of social and search content that can be used to drive audiences’ customer success and profitable growth.
- Finally in understanding the fundamentals of marketing and marketing terminology, we aim to give you the knowledge needed to make better more informed business decisions.
Benefits and career impact
Aspiring business leaders need a clear understanding of marketing – great brands take time to build and continued effort to protect and develop.
Over the 3 days of this fast-paced and practical programme, you will:
- understand the fundamental elements of the strategic marketing plan
- be able to interpret segmentation and targeting profiles and associated data
- explain the relationships between customer value and price in relation to positioning
- define the 3 Branding Ps
- explain the differences between cost, value and competition-based pricing
- describe the 4 design principles of a product
- understand the main types of customer journeys
- identify a digital marketing framework relevant to your organisation
- understand the difference between SEO and SEM and explain how they should work together
- explain the use of Generative Artificial Intelligence in the creation of marketing content
Hi, I’m Eden Yin, an associate professor in marketing at Cambridge Judge Business School.
We have designed the programme for non-marketeers and aspiring marketeers in a non-marketing role seeking a clear understanding of marketing strategy, looking to understand more about customer motivation and bringing winning product to the market.
This 3-day programme covers the key topics such as strategic planning, segmentation, targeting, and positioning.
Looking forward to seeing you soon in Cambridge.
This 3-day marketing open programme covers the key topics in marketing, such as marketing strategic planning, segmentation, targeting and positioning, product strategies, pricing strategies, branding strategies, customer journey and digital marketing. it is aimed at business executives who are non-marketers but acutely aware of the importance of marketing in driving sustainable growth and profitability for organisations. In the digital era, marketing is no longer just about communication and promotion, but an ongoing organisational process that ensures the value created by various departments collectively within an organisation precisely addresses the right problem faced by the target customers. Aspiring business leaders need to deeply understand the new roles and functions played by marketing in this new era in order to truly win customers’ hearts and minds, and therefore lay the foundation for their organisations’ long-term success.
Programme content
Module 1: Introduction to marketing and strategic planning
- Explain the true nature of marketing and debunk the myths.
- Develop strategic foresight, responding to disruptive shifts and obtaining consumer insights.
Module 2: Positioning
- Discuss the role of pricing in your marketing strategy and the relationship between customer value and price.
- Describe a variety of monetisation strategies.
Module 3: Segmentation, product strategy and targeting
- Explore how to identify your potential customers, segment them by value potential and establish how to a create value proposition for each target segment.
- Apply the 4 design principles of a product, explore differentiation and category innovation.
Module 4: SEO and SEM for effective marketing campaigns
- Optimising SEO and SEM together to grow traffic and drive success and competitive advantage.
- Explore different approaches to acquisition, activation, retention, referral and revenue.
Module 5: Rethinking the customer journey in the digital era
- Rethinking the shape of your teams, tools, processes and acting on feedback.
- Content marketing is key to your digital marketing strategy – videos, podcasts, e-books or blogs; identifying the key formats is critical.
Module 6: The future of marketing
- Explore the role of Generative Artificial Intelligence and digital content in future marketing.
How you learn: Face-to-face
Face-to-face is a traditional, intense classroom learning experience and is all about hands-on interaction. You will be a part of exercises, debates and conversations, engaging directly with our faculty and your peers. Conversations spill over into breaktimes and meals, forming lasting connections. Share your ideas, develop your network and grow professionally, whilst enjoying the historic city of Cambridge.
Who attends
- Non-marketeers and aspiring marketeers in a non-marketing role seeking a clear understanding of marketing strategy.
- Executives, in any function, who are interested in the importance of a customer-centric approach to marketing.
- Product designers or managers looking to understand more about customer motivations and bringing winning-products to the market.
Dr Eden Yin – it was an honour to hear your thoughts, some of which I will implement once I am back. Thank you for providing the fundamental paradigm shift (much required) in my product-centric approach to a more value and big data driven approach. It was amazing.
Faculty and speakers
Learn from our world-class faculty who bring fresh insights from their leading-edge research into all of our Executive Education programmes. The Academic Programme Directors (APDs) for the Marketing for Non-Marketing Managers programme are Professor Eden Yin and Professor Ahmed Khwaja.
Co-Director of the Cambridge Centre for Chinese Management
PhD (University of Southern California)
MPhil, PhD (School of Management, Fudan University)
Director of the Management Studies Tripos
PhD (Massachusetts Institute of Technology)
Head of the Marketing Subject Group
PhD (University of Minnesota)
Why Cambridge Judge Business School?
Related programmes
Marketing for Non-Marketing Managers belongs to our Marketing-topic executive education programmes. Here are a selection of other programmes:
Managing Innovation Strategically
Idea generation. Product exploitation. Learn to manage and operationalise greater levels of innovation within your organisation, exploring how innovative strategies and disruptive business models can achieve competitive advantage and help you thrive in the face of rapid change.
Strategic Decision-Making for Leaders
Learn to think strategically, lead through uncertainty and improve the quality of your decision-making at every level.
Strategic Management: Creating and Sustaining Competitive Advantage
Enhance your strategic capabilities and understand how to position your organisation to maintain competitive advantage. This programme introduces the fundamentals of strategic thinking, enabling you to identify and act on new opportunities for growth.
Speak to a programme advisor
If you have any questions or would like to discuss how this programme could benefit you or your organisation, please get in touch with the programme advisor.
